Privacy Policy
Alessandra Couri | Advance Agency Real Estate
Last updated: 17 October 2026
1. About This Privacy Policy
Alessandra Couri operates as a real estate representative under Advance Agency in Western Australia.
We respect your privacy and are committed to handling personal information responsibly.
This Privacy Policy explains how personal information is collected, used, stored and managed when you visit our website, request a property review or appraisal, submit an enquiry or communicate with us.
Enquiries submitted through this website are received and managed directly by Alessandra Couri.
2. Information We Collect
Depending on how you interact with us, we may collect:
• Your name, email address and telephone number
• Your property address and relevant property details
• Information provided through property review and appraisal forms
• Your property preferences, requirements and intentions
• Your preferences regarding future marketing communications
• Records of enquiries, correspondence and communications
• Website activity and technical information collected through cookies and similar technologies, where used
• We may also obtain relevant contact information from property databases and other lawful sources for real estate business and prospecting purposes.
We generally collect personal information directly from you when you complete a website form, contact us or request our services.
We may also obtain relevant property information from publicly available sources, property databases and market research when preparing property reviews and appraisals.
Providing personal information is optional. However, we require certain contact, and property details to respond to your property review or appraisal request.
3. How We Use Your Information
We may use personal information to:
• Respond to enquiries and requests
• Prepare property reviews and market appraisals
• Contact you regarding your property or requested services
• Arrange appointments and provide real estate information
• Maintain enquiry and business records
• Provide relevant property market information
• Improve our website and services
• Understand and measure advertising performance
• Provide marketing communications where you have agreed or we are otherwise permitted to do so
• Meet relevant business and legal obligations
4. Property Reviews and Appraisal Requests
When you select a property address from the address suggestions in our Property Review questionnaire, that address may be collected and securely stored before you complete or submit the questionnaire. This allows us to retain a record of property review activity, including where a questionnaire is not completed. Selecting an address does not constitute a completed appraisal request or consent to receive marketing communications.
When you submit a property review or appraisal request through our website, we use the information provided to assess your enquiry, research relevant property information and contact you regarding your request.
We may contact you by telephone, email or SMS to discuss your property, provide relevant market information, answer questions or arrange an appraisal.
Submitting an enquiry does not automatically subscribe you to ongoing marketing communications.
Property reviews and market appraisals represent an opinion of market value based on available information and prevailing market conditions. They do not constitute formal property valuations.
5. Marketing and Communications
We may contact you in connection with an enquiry you have submitted or a service you have requested.
You may also choose to receive occasional property market updates, new listings and relevant real estate information by email or SMS.
Where you have selected the optional marketing consent checkbox on our Property Review form, we may use your contact details to provide these communications.
Marketing emails and SMS messages will only be sent where we have the necessary consent or are otherwise permitted to send them.
You can opt out of marketing communications at any time by using the unsubscribe instructions provided, replying STOP where applicable, or contacting us directly.
Opting out of marketing communications will not prevent us from responding to an existing enquiry or providing a service you have requested.
6. Sharing Your Information
Personal information may be shared with third-party service providers where necessary to operate our website, manage enquiries, communicate with you and provide real estate services.
These may include website hosting, online form processing, email, technology, advertising and analytics providers.
Enquiries generated through this website are received and managed directly by Alessandra Couri and are not automatically forwarded to Advance Agency.
Information may also be disclosed where necessary for the provision of licensed real estate services, to meet relevant agency obligations, or where required or authorised by law.
We do not sell personal information to third parties.
7. Website Analytics and Digital Advertising
We may advertise our real estate services through digital platforms, including Facebook and Instagram.
Advertisements may direct visitors to our website, property review forms, appraisal enquiry pages or social media profiles.
Our website may use cookies and similar technologies to support website functionality, understand visitor activity and measure advertising performance.
Where tracking or analytics technologies are used, they may collect technical information such as IP addresses, browser and device details, pages visited and website interactions.
Some information may be processed by third-party technology or advertising providers under their own privacy practices.
You may manage certain privacy and advertising preferences through your browser settings and the controls offered by relevant third-party platforms.
8. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Personal information may be stored electronically using access-controlled systems and third-party service providers.
We retain information for as long as reasonably necessary for the purposes for which it was collected or to meet relevant recordkeeping obligations.
When information is no longer required, we take reasonable steps to securely delete or de-identify it.
9. Overseas Information Handling
Some third-party service providers used to operate our website, manage enquiries and communicate with clients may store or process personal information outside Australia.
We use third-party service providers to support these activities and recognise that personal information may be subject to international data-handling arrangements.
For questions about how your personal information is handled, please contact us using the details provided in this Privacy Policy.
10. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to correct information that is inaccurate, incomplete or out of date.
We may ask you to verify your identity before providing access to or updating personal information.
We will review and respond to requests within a reasonable timeframe.
Where practical, you may make general enquiries without providing unnecessary personal information.
11. Privacy Enquiries and Complaints
If you have questions or concerns about how your personal information has been handled, please contact us using the details below.
We will review your concerns and aim to respond within 30 days.
If your concerns remain unresolved, you may contact the Office of the Australian Information Commissioner (OAIC), where it has jurisdiction.
Website: www.oaic.gov.au
12. Third-Party Websites and Social Media
Our website may contain links to external websites and social media platforms, including Facebook and Instagram.
These platforms have their own privacy policies and may collect or process information when you interact with their services.
We encourage you to review their privacy practices when using these platforms.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or information-handling practices.
The latest version will be available on our website.
14. Contact Us
Alessandra Couri | Advance Agency
Suite 6, 114 Cedric Street
Stirling WA 6021
TC RA79042
ABN 24 793 982 351
Office: 0413 201 994
Email: realty@alessandracouri.com.au
For privacy enquiries, requests to access or correct personal information, or requests to stop receiving marketing communications, please contact us using the details above.